Byrnes Pender & Associates

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Employee & Family Assistance Services

Byrnes Pender & Associates
1167 Kensington Crescent NW #305
Calgary AB T2N 1X7
Tel: 403 777-1270; 877 335-0277
E-mail: admin@byrnespender.com

Our Services

Comprehensive services are provided for assessments of any personal problem, including the following:
• anger
• critical incident debriefing
• occupational stress
• managing change
• self esteem
• drug, alcohol, gambling dependency
• marital/relationship issues
• conflict at work
• depression
• anxiety
• decision making
• grief
• mid-life issues
• personal financial issues
• sexual harassment
• family of origin
• sexuality issues
• phobias
• panic attacks
• social skills
• co-dependence
• eating disorders
• adolescent issues
• personal style
• parenting
• aging parents
• family violence

Counselling and/or referral to the most appropriate community resources is provided. Follow-up is maintained to provide any necessary assistance.

Assessments and consultations are provided within 72 hours.

Confidentiality is guaranteed.

Service is available to deal with emergency circumstances.

Consultation is offered to managers dealing with work concerns.

Policy development and program implementation.

We are an EFAP Provider

What is an EFAP?

EFAP stands for Employee & Family Assistance Program. It is just as its name suggests: a program that exists to support and assist you and your family in dealing effectively with a whole range of potential concerns. Help is literally a phone call away.

Why would my company be offering a service such as this?

Your organization is like many forward-thinking companies in that it acknowledges that life is stressful for many of us, for all kinds of reasons. It is a recognition of the importance of taking quick action to resolve or remediate a concern before it becomes a major issue. It is an understanding that employee well-being is a critical component of organizational effectiveness.

What can I expect when I call?

You can expect to be treated with respect; you will be provided with a range of counselling options, such as telephone counselling or face-to-face sessions. Our professional staff will work with you to assist in the effective resolution of your concern.

Our EFAP Services

Personal Challenges
• Marital / Relationship difficulties
• Communication problems
• Parenting
• Blended family issues
• Coping with Separation and Divorce
• Depression / Anxiety
• Family of Origin issues
• Death / Bereavement
• Anger management
• Stress management
• Financial management

Workplace Issues
• Coworker conflict
• Workplace stress
• Performance concerns
• Career planning
• Violence
• Harassment
• Work / Life balance
• Managing change
• Fitness to work assessments
Special Support Issues

We offer special support by trained, accredited professionals in the area of addictions. Call for assistance with your own, or a loved one's, addiction to:
• Alcohol
• Prescription medication
• Illicit drugs
• Sex / Pornography
• Internet
• Gambling